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Monday, November 09, 2009

RECALL: Baby Strollers

Maclaren Baby Strollers, one of the major stroller companies (especially those mulitple child ones) is recalling strollers made from 1999 until present.

According to the news owners are to call the manufacturer to get a 'repair kit' which fixes the hinge point -- it has been reported that dozens children have lost fingers which have gotten pinched when the strollers collapse because they are not locked in place completely (not hard to do ... have you ever set up a folding table or chair to find that it wasn't quite as open as you thought it was?)

I tried to get to the Maclaren website to get the exact information but could not connect -- in fact according to the error message I got, it no longer exists.

But if this is the case - how the heck do you get in touch with them?

According to the National Post online - this is the official statement from the company:
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Consistent with our unwavering commitment to child safety we are providing U.S. consumers notice of a voluntary recall of all Maclaren umbrella strollers sold in the U.S. In cooperation with the U.S. Consumer Product Safety Commission, we are providing free of charge to all affected consumers and retailers a kit to cover the stroller's hinge mechanism, which poses a fingertip amputation and laceration hazard to the child when the consumer is unfolding/opening the stroller.

The affected models include Volo, Triumph, Quest Sport, Quest Mod, Techno XT, Techno XLR, Twin Triumph, Twin Techno and Easy Traveller.

Maclaren USA's Umbrella Strollers meet all U.S. ASTM & JPMA compliance standards. These certifications guarantee our umbrella strollers meet the maximum safety standards available. The voluntary recall is to alert the operator when opening or closing the stroller of the possible risk of injury.

Safety is our first priority and through this voluntary effort we urge consumers to contact us immediately to obtain the kit which consists of hinge covers designed specifically to fit all Maclaren strollers.

Maclaren stresses all operators read the instruction manual prior to use which contains valuable safety tips and service recommendations

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Now I make no guarenttees that you will get thru -- I've tried and couldn't get it to work ... but it could be that so many people are contacting them that their servers have crashed.

It should also be noted that this recall is for strollers sold in the USA only

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